To make a claim, contact us at NZ Insurances as soon as possible. We'll guide you through the claims process, including what information and documentation you need to provide.

The length of the claims process can vary depending on the complexity of the claim and the type of insurance. We strive to process claims as quickly as possible while ensuring a thorough review of all details.

If your claim is denied, we'll provide a detailed explanation of the decision. You have the right to challenge this decision, and we'll guide you on how to proceed with an appeal.

Yes, supporting documentation is typically required when making a claim. This may include medical records, police reports, receipts, or other evidence related to the claim.

Yes, you can generally withdraw a claim after it's been submitted. However, it's important to consult with us to understand any potential implications of doing so.

Once a claim is approved, the insurance provider will make the agreed payment directly to you or to the party designated in your policy. The method and timing of this payment will be discussed and agreed upon during the claim process.